Can't activate the account I just paid for

maciyvr
maciyvr Posts: 1
edited May 2023 in Licensing

The activation link is busted and I can't locate a reasonable support option in here, no chat? Next step is refund-ville.

Answers

  • JoshP
    JoshP Posts: 905 Senior Moderator
    edited March 2023

    Hello @maciyvr

    Thank you for your post, and welcome to the TeamViewer community. Sorry to hear you are having trouble with the activation link.

    In order to assist with the license activation, could you please provide a bit more information on what occurs when you click the activation link you were sent?

    I tested out the support chat, and it appears to be operational as well. If you continue to have issues, please let us know more about this.

    Thanks in advance.

    Josh P.

    Senior Community Moderator

    ---