We have remote support companies that usually remote into a jump computer in our corporate network, but are now having trouble connecting, has something changed? HELP!
Hello @SM_Zeiss ,
Thanks for your message and welcome to our Community!
This message has to do with the functionality called Block and Allowlist. You can read all the details about it in our article:
If you have the admin account of the Company Profile, you can adjust this setting using the Management Console; however, if you don't have the admin account, please contact the admin of your Company Profile to ask for help.
Let us know how it goes, and if you need any further help. 🙋♀️
Best, Carol 👩🏻🦰🌷
