Hello @crackles3,
Thank you for posting in the Community!
Would you mind checking if you have signed in with your licensed account on TeamViewer client please?
Just in case you have not activated your TeamViewer license, we have prepared this activation page - Activate your Remote Access license.
Best,
Ying_Q
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…