I'm having a weird problem where I can't log into my PC. The number of connections to this computer

Question

"the number of connections to this computer is limited and all connections are in use right now."  Is this a team viewer issue? I only use team viewer frequently on this pc, as my keyboard is broken so i remotely access the pc through my mac. I never experienced this problem before. I have important data on hard drives in this pc and dont want to lose that information with a reformat. Any help is much appreciated. Thank You

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.Carol.fg. · Answer

Hi @Rxsh_Hour_007 ,

Thanks for the additional information!

I checked about your case internally, and the error message you initially presented seems to be a Windows error message:

https://learn.microsoft.com/en-us/answers/questions/808536/the-number-of-connections-to-this-computer-is-limi

Therefore, the issue isn't related to TeamViewer.

I hope this information can help you pursue a resolution. 🍀

Let us know if there is anything else we can help you with.

Best, Carol 👩🏻‍🦰🌷

Rxsh_Hour_007 · Answer

Hey I don't see that feature I'm using the free version, and i'm on a mac.

.Carol.fg. · Answer

Hi @Rxsh_Hour_007 ,

Thanks for your message and welcome to our Community!

If you have a TeamViewer license, could you check if there is another channel in use?

To check the channel use, click on the three lines ➜ About TeamViewer ➜ Channel use ➜ check if there is any ID number showing up.

If yes, try to restart the TeamViewer services on that specific device.

Let me know how it goes. 🙋‍♀️

Best, Carol 👩🏻‍🦰🌷