New interface - ID and dynamic password

MortenKNielsen
MortenKNielsen Posts: 3
in General questions

Hi

Where do I find the Teamviewer ID and dynamic password in the new interface? In the Old interface it comes up om the front page!

Best Answer

  • Nadin_W
    Nadin_W Posts: 794 Moderator ☑
    Answer ✓

    Hi @MortenKNielsen,

    Thank you for your message.

    To see the TeamViewer ID and the dynamic password, please, go to the Remote Support menu. At the bottom of the Your sessions window, click on Connect here. Your ID and your password will be displayed.

    In case there are other open questions, please write us again.

    Have a great day!

    Best,

    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community

Answers

  • Nadin_W
    Nadin_W Posts: 794 Moderator ☑
    Answer ✓

    Hi @MortenKNielsen,

    Thank you for your message.

    To see the TeamViewer ID and the dynamic password, please, go to the Remote Support menu. At the bottom of the Your sessions window, click on Connect here. Your ID and your password will be displayed.

    In case there are other open questions, please write us again.

    Have a great day!

    Best,

    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community

  • MortenKNielsen
    MortenKNielsen Posts: 3

    Hi Nadin

    Thankyou so much, I found it :-)

    Brg. Morten

  • Gilbe2003
    Gilbe2003 Posts: 4

    Have the same problem

    Remote Support Menu ???

  • .Carol.fg.
    .Carol.fg. Posts: 1,250 Moderator ☑

    Hi @Gilbe2003,

    Thanks for your question!

    Here is an image to illustrate the steps @Nadin_W mentioned above:

    image.png

    I hope it helps! 🍀

    Best, Carol


    Portuguese Community Moderator

  • MaxSM
    MaxSM Posts: 2

    Hello,

    I am trying to find the ID of a computer with TeamViewer on it without signing in, is there a way to achieve this?


    Currently the new version just asks me to sign in.

  • .Carol.fg.
    .Carol.fg. Posts: 1,250 Moderator ☑

    Hi @MaxSM,

    Thanks for your question and welcome to our Community!

    At the moment, it's still possible to see the ID and random Password on TeamViewer Remote by clicking Join a Session ➜ Connect to a TeamViewer ID

    image.png
    image.png

    📌Note: To receive connections, it's not necessary to enter an account. However, to start a remote session with another device you must sign in with your account.

    I hope this helps! 🍀

    Let us know if you have further questions.

    Best, Carol 👩🏻‍🦰🌷


    Portuguese Community Moderator

  • Manuel60
    Manuel60 Posts: 2

    Switched to new UI and got the message "We are working to make available the app for small screens"

    Tw is not working and I need to switch it back to the old UI.

    TIA

    Manuel

  • OngoPH
    OngoPH Posts: 19


    https://community.teamviewer.com/English/discussion/129750/how-to-back-to-previous-ui


    You can see the switch button in the upper right of your TeamViewer app.

    If you do not see that, try to install the old installer version of Teamviewer. Find it on Google.

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