I have tried to connect to 3 different computers over the last couple of days with the new interface. What a disaster. They keep downloading and installing and nothing happens, they can't connect to a session via a link or email. Ive tried both the web version and the desktop versions on my end and their end....nothing. Totally useless and incoherent interface. Anybody have the same problems or any suggestions. Im on the free version so I don't get any help from support