i can't generate an id number or password.

mikemargolies · 2023-05-10T22:16:04+00:00

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mikemargolies

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Ying_Q

Hi @mikemargolies,

Thank you for visiting the TeamViewer Community!

I would need more information from you.

What are the current TeamViewer version and the device operating system?

Have you recently changed the setting of your network and TeamViewer LAN settings? I have attached a screenshot of TeamViewer options for checking LAN settings.

Can you run a quick check and share some updates with me please.

Best,

Ying_Q

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