I used the TeamViewer service with a one-year subscription. I didn't want to renew, but I still had to pay for another year. We have been threatened with bailiffs and legal action. So we were forced to pay for another year. I have repeatedly asked the TV company to provide the contact information of the territorially competent superior authority. No invoice was given for the extorted amount. Thus, the company cannot legally account for the fee.
I don't know TeamV. laws in force at the company's headquarters. Such forced payment is against the law in our country. Furthermore, at the buyer's request, the seller is obliged to send the contact information of the superior authority. TeamV. he is not willing to do that either.
Unfortunately, TeamV's bad faith is further proven by the fact that it does not send notice of the notice period. At the same time, it can send advertising and other promotional messages.
Can anyone recommend legal help? Primarily not because of us (we fulfilled the forced payment), but because the TeamV company would be forced to delete this malicious point indicating the abuse of a dominant position from its contract.
I have no better idea than to file a report with the competent investigative authority.
