Not received email with activation link

tmjorud

Hello, I'm waiting for my activation link for Remote Access. The license is payed. I've received email with invoice that confirms that payment has been authorized and approved, but I still have not received the separate email with the activation link. Can you please help me?

Best regards,

Terje

.Carol.fg.

Hi @tmjorud ,

Welcome, and thanks for reaching out to our Community!

For licensing issues, it's necessary to contact our support team directly via ticket or chat.

Have you already opened a ticket? If yes, could you pm me the ticket number?

I'm looking forward to your feedback to better assist you.

Best, Carol