remote connection from China to Canada

gl111111

One of my teammates wants to remote connect to the toronto office using Teamviewer for remote work. But the connection is instable and slow.

I would like to ask someone to know any solution to solve this problem ?

Thanks,

John

JeanK

Hi @gl111111,

The connection's stability and fluidity mostly depends on the internet connections/network quality running on both devices.

However, you can still optimize the connection quality via the remote session toolbar via View ➜ Quality ➜ Optimize speed.

Let me know if this has improved the stability and speed!

/JeanK

JeanK

Hi @gl111111,

The connection's stability and fluidity mostly depends on the internet connections/network quality running on both devices.

However, you can still optimize the connection quality via the remote session toolbar via View ➜ Quality ➜ Optimize speed.

Let me know if this has improved the stability and speed!

/JeanK