Uninstall Teamviewer without having files to uninstall

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Michkov
Michkov Posts: 2 ✭✭
edited July 2023 in General questions

I've lost the non OS harddrive TeamViewer was installed in. That is, I lost all the files of the actual program, but not the registry entries. I wanted to reinstall TV, but the installer complains about TV being already installed and quits on me. All I got from the old TV install is the start menu entry but that it, so I got no handle to uninstall it. So

A) How do I uninstall TV with no files present?

or

B) Force the installer to run, despite protestations.


Thanks.


PS: I'm on Windows 10

Best Answer

  • JeanK
    JeanK Posts: 6,991 Community Manager 🌍
    Answer ✓
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    Hi @Michkov,

    Thank you for your message and welcome to the TeamViewer Community! 🙌

    What you could try is to delete the TeamViewer-related files within the registry.

    You can find them under:

    • [HKEY_CURRENT_USER\SOFTWARE\Teamviewer]
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer]

    Once they're deleted, you can try and reinstall TeamViewer.

    Let me know if this has worked for you!

    /JeanK

    Community Manager

Answers

  • JeanK
    JeanK Posts: 6,991 Community Manager 🌍
    Answer ✓
    Options

    Hi @Michkov,

    Thank you for your message and welcome to the TeamViewer Community! 🙌

    What you could try is to delete the TeamViewer-related files within the registry.

    You can find them under:

    • [HKEY_CURRENT_USER\SOFTWARE\Teamviewer]
    • [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TeamViewer]

    Once they're deleted, you can try and reinstall TeamViewer.

    Let me know if this has worked for you!

    /JeanK

    Community Manager

  • Michkov
    Michkov Posts: 2 ✭✭
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    That worked like a charm. Thank you

  • JeanK
    JeanK Posts: 6,991 Community Manager 🌍
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    I'm happy that it worked out!

    I hope to see you posting around soon! 🙂

    /JeanK

    Community Manager