What is the Username for Windows Authentication?

Desmond_iDriveCareer · 2023-08-02T19:33:46+00:00

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Hi,

It says that in order to input admin password for a remote-controlled PC (logged in a non-admin account), I should use Windows Authentication. While I follow the instruction of https://community.teamviewer.com/English/kb/articles/25595-control-uac-during-a-teamviewer-classic-connection and input the remote-controlled PC’s admin username and password, it shows the password is invalid (I am sure both username and password are correct).

I have also tried the following combinations (we do not use any domain), but all got the same result.

· remote-controlled PC’s admin email and password

· remote-controlled PC’s device name\admin name and password

· remote-controlled PC’s non-admin username and password

· host PC’s admin username and password

· host PC’s device name\admin username and password

Could anyone please let me know what is the Username for Windows Authentication?

Thanks in advance,

Desmond

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Accepted answers

JeanK

Hi @Desmond_iDriveCareer,

The Username for Windows Authentication is basically the username of the remote device's local administrator account.

It is very important that a local user account is set up on the remote computer (as highlighted in yellow).

You can find it under Settings ➜ Accounts ➜ Other users.

In my case here, I would need to enter Demo administrator in the username field.

Let me know if this has worked for you!

/JeanK

JeanK

Hi @Desmond_iDriveCareer,

Indeed, the remote device's admin account must be a local admin account.

Microsoft administrator accounts are not compatible with the TeamViewer Windows Authentication feature.

/JeanK

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Desmond_iDriveCareer

https://community.teamviewer.com/English/discussion/comment/147192#Comment_147192

Hi @JeanK,

Thank you very much for your detailed guidance.

Based on my understanding, for Windows Authentication, the administrator account must be a local account, instead of a Microsoft account. Since the remote device's admin account is a Microsoft account (and without remote control, I cannot set a local admin account for it), could you please confirm if Windows Authentication is compatible with Microsoft administrator account?