Customer Portal Account

Firza

Need Help 🤒

So i want to upgrade my company teamviewer plan.

Login then I click the profile picture on the right side and click "upgrade plan" then it goes to a page saying "Unfortunately, you have not activated your Customer Portal account. Click here to activate'"

I click "here" and put in my invoice number, then a big pop up saying " Something went wrong Activation URL requested again same day.

😓

Akiho

Hi @Firza,

Thank you for reaching out to the Community✨

In such case to upgrade your license, we would suggest contacting our sales team directly.

They would be happy to guide you through available license options for your needs.

For the TeamViewer Customer Portal, kindly contact our support team directly for further assistance, as this topic include personal information.

We appreciate your understanding and patience in this matter.

Warm regards,

Akiho