Double pay

markbladet

Hi!

We had actually paid the invoice. So why did we received a reminder? (See attachment)

Now we have paid the invoice twice.

To make it easier for you, you can extend the service by one year if it becomes difficult to repay the money.

Best regards

Jonas Bohlin / Markbladet AB

[removed per Community Guidelines]

================

28 aug. 2023 kl. 21:01 TeamViewer Accounting wrote

 Dear Sir or Madam

 

 

As a friendly reminder, your TeamViewer subscription invoice (attached) was due on 27 August, 2023 .

 

To ensure continuous service, please pay your invoice in full as soon as possible. If we do not receive full payment, your account may be suspended at any time.

 

How do I pay my invoice?

1. Visit our online payment porta:

2. Select your preferred payment method and complete payment*

*For payments submitted through bank transfers, please include your invoice number in the payment description.

   

If you’ve already paid your invoice, please disregard this email. 

  

 

Stay connected,

TeamViewer

[removed per Community Guidelines]

.Carol.fg.

Hi @markbladet ,

Welcome to our Community and we're sorry to hear about the double payment.

To get this issue resolved, please open a ticket with our support team directly, and attach to the ticket both payment receipts.

Instructions to open a ticket can be found in our article: 📄 Submit a ticket

Let us know how it goes, and if you need any further help.

Best, Carol