How to contact support ?

Alenero · 2023-11-05T21:50:00+00:00

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We canceled the account a while back, and they charged our credit card. I have been trying to submit a ticket, but it's like pulling teeth. Every time I try to submit a ticket, it sends me to another page. I would like an email address to which I can send an email to cancel our account and stop them from charging our card.

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Valeria2

Hi @Alenero

Welcome to our Community🙌

To cancel a TeamViewer subscription, it is not enough to simply cancel the account.

As you can see in our invoices, we need to be contacted by the customer in order to proceed. So, we recommend you call our support team or open a ticket here you find how to do it.

For more information do not hesitate to contact us again

Best

Valeria👋

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