when I connected a remote computer, I only see the black screen . What can I do ? Please Help me
I use teamviewer-15.49.2 amd64 version on Ubuntu 22.04
the log info :
1.stack:
/opt/teamviewer/tv_bin/teamviewerd[0x742d71]
/opt/teamviewer/tv_bin/teamviewerd[0x7415a6]
/opt/teamviewer/tv_bin/teamviewerd[0x788ddd]
/lib/x86_64-linux-gnu/libc.so.6(+0x42520)[0x7f10e2c42520]
/opt/teamviewer/tv_bin/teamviewerd[0x5d98b1]
/opt/teamviewer/tv_bin/teamviewerd[0x5d9a4b]
/opt/teamviewer/tv_bin/teamviewerd[0xbf3d52]
/opt/teamviewer/tv_bin/teamviewerd[0x79cb7a]
/opt/teamviewer/tv_bin/teamviewerd[0xbf3e34]
/opt/teamviewer/tv_bin/teamviewerd[0xbf3e89]
/opt/teamviewer/tv_bin/teamviewerd[0xbf3f52]
/opt/teamviewer/tv_bin/teamviewerd[0x5db397]
/opt/teamviewer/tv_bin/teamviewerd[0x5dcfc3]
/opt/teamviewer/tv_bin/teamviewerd[0x79c2c8]
/opt/teamviewer/tv_bin/teamviewerd[0x79c5ac]
/opt/teamviewer/tv_bin/teamviewerd[0x79db88]
/opt/teamviewer/tv_bin/teamviewerd[0xbf5fbe]
/opt/teamviewer/tv_bin/teamviewerd[0xbf613a]
/opt/teamviewer/tv_bin/teamviewerd[0x46d3fa]
/lib/x86_64-linux-gnu/libc.so.6(+0x94ac3)[0x7f10e2c94ac3]
/lib/x86_64-linux-gnu/libc.so.6(+0x126660)[0x7f10e2d26660]
2.Log:
2024/01/10 19:30:53.024 8609 8624 S UdpTransmissionControl, fec enabled = 1
2024/01/10 19:30:53.024 8609 8624 S UDPv4: ProcessHandshake: (*)
2024/01/10 19:30:53.024 8609 8624 S Initializing transmission control v2
2024/01/10 19:30:53.024 8609 8624 S UdpTransmissionControl, fec enabled = 1
2024/01/10 19:30:53.025 8609 8618 S PseudoRoutableCmdHandler[2]::StartPseudoRouter(): PseudoRouter has been started
2024/01/10 19:30:53.025 8609 8618 S CPersistentParticipantManager::AddParticipant: [1492923399,-1242540932] type=3 name=feng
2024/01/10 19:30:53.025 8609 8618 S CPersistentParticipantManager::AddParticipant: [1492923399,-1242540932] type=3 name=feng
2024/01/10 19:30:53.025 8609 8618 S ReadStreamParameters: type=5 (StreamType_Chat), streamTypeUuid={16f66c28-8c51-4820-82e5-4015581005d7}, source=[1492923399,-1242540932], features=1, compression=2 streamID=1
2024/01/10 19:30:53.026 8609 8610 S CParticipantManagerBase participant feng (ID [***************************]) was added with the role 6
2024/01/10 19:30:53.026 8609 8618 S!!!Crash: stack dump has been written at '/opt/teamviewer/logfiles/teamviewerd_FI_15.49.2_2024-01-10-193053.amd64.stack', Errorcode=11
2024/01/10 19:30:55.291 8609 8618 S!!!Crash: Coredump has been written at '/opt/teamviewer/logfiles/teamviewerd_FI_15.49.2_2024-01-10-193053.amd64.core', Errorcode=11
2024/01/10 19:30:55.291 8609 8618 S Process received fatal SIGSEGV
2024/01/10 19:30:55.694 8821 8819 S Logger started.
2024/01/10 19:30:55.696 8821 8821 S Found 6 stack dump files ...
