Quick Support on Android 13
Recently I bought a tablet, Lenovo P11 (gen2), and I tried to use QuickSupport on the device.
At first it worked well but since a short time but I can sign in on the device but can't remotely use it. When I try to click on an app it won't open. Every click from a windows pc is shown as a long press on the touchscreen. Besides this the home buttons on screen doesn't work as well.
Swipe it does register swipe movement but no click/press interactions.
Is there a way to fix this?
Answers
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It's true, we have the same problem.
On Lenovo TB300XU devices after updating to Android 13 - remote control of the device is not possible, every click is shown as a long press on the touchscreen. We have over 600 devices with this issue where QuickSupport has become impossible to use. Forced to look for another solution for remote device management.
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