This account is for personal use. I have waited an hour for the email and checked my junk/spam folders. I cannot use the chat support service. I cannot find another avenue to open a ticket. Any suggestions on how to resolve?
Hi @Kurt_Kite,
We're happy to welcome you in our Community!
We're sorry to hear about your experience with TeamViewer.
It can happen that the reception of trusted devices emails have some delays. As you have already double-checked the spam and junk folder, we recommend adding the TeamViewer domain to your email server-allowed list like this: *@teamviewer.com
Please give it another try, and let us know if you still not receiving the trust device email!
Best,
Jen
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