Hello,
On one PC i'm using TeamViewer Version 12.0.81460
I got the notification that there is an update to version 12.0.81460.
However when I try to update I receive the following error:
There was an error when trying to update TeamViewer. Take a look at the logfiles.
This is the logfile:
2017/09/05 16:44:19.151 12140 6532 G1 UpdateBase::StartUpdate(): Start minor update... (UpdateType=2) (TargetModule=1
2017/09/05 16:44:19.152 12140 2064 G1 UpdateBase::StartVersionFileDownload(): Start download of version file...(Version : 3.0, Channel: 1 )
2017/09/05 16:44:19.152 12140 4300 G1 ChangeThreadDesktop(): SetThreadDesktop to default successful
2017/09/05 16:44:19.289 12140 4300 G1 UpdateBase::OnDownloadFinishedVersionFile() Version file successfully downloaded.
2017/09/05 16:44:19.290 12140 4300 G1 VersionFileHandler::CheckVersionFile(): Found version "12.0.83369"
2017/09/05 16:44:19.290 12140 4300 G1 VersionFileHandler::CheckVersionFile(): Found version "sFNsVuoUqPkW485RY3xVqA=="
2017/09/05 16:44:19.291 12140 4300 G1 VersionFileHandler::OnDownloadFinishedVersionFile() major='' minor='12.0.83369'
2017/09/05 16:44:19.292 12140 4300 G1 UpdateBase::ShowUpdateSelectionBoxAndGetResult: update ad is shown
2017/09/05 16:44:20.449 12140 8852 G1 ChangeThreadDesktop(): SetThreadDesktop to default successful
2017/09/05 16:44:33.200 12140 8852 G1!! UpdateBase::OnDownloadFinishedUpdateFile - CInetDownload::ThreadRun - ErrorReceiveResponse 12002
2017/09/05 16:44:33.202 12140 8852 G1 tvhelper::CThread::weakJoin - thread {Not-any-thread} has succesfully detached itself
Anyone who can tell me what is wrong and how I can update again?