Hi @ROSE_BLACK1,
Welcome to the TeamViewer Community! 🌍
We invite you to visit our Knowledge Base to learn how to connect via ID and password: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/connect-via-id-and-password/
You also can create a session and send the link to your partner, so that you can connect easily to their device: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/
Let us know if you need further assistance!
Best,
Jen
I AM NEW AND NEED HER ASSISTANCE
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