FIDO2 SECURITY KEY

sanaz2340498

HI I JUST WANT TO KNOW HOW CAN I USE MY FIDO2 SECURITY KEY FO LOGGING IN TO TEAMVIEWR?

TVSupportMatt

Hello @sanaz2340498

Welcome to our Community and thank you for your first post! 🌎

Instructions for how to use your FIDO2 Security Key can be found in the two Knowledge Base Articles tagged below. One for each interface as I do not know which one you are using.

Please note: This feature is only compatible if you are using a Tensor License

https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-tensor-classic/security/security-key-redirection/ (Classic)

https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-tensor/security/security-key-redirection/ (New)

Let us know how it goes and if you need further help. 👍

sanaz2340498

SO, I can not login to my app with that Fido security key? Am I right?

TVSupportMatt

Hello @sanaz2340498

Thank you for your follow-up question.

That is correct. You cannot use the Fido security key to log in to the TeamViewer application itself.

TeamViewers compatibility with Security Keys is to "pass them over" the connection to the remote side if you need them to unlock a feature on the endpoint.

I hope this answers your question.

Please feel free to post again if you have any other questions. 👍️