Credit reform bill

Nate_miller1992

I don't want to renew my Team Viewer account. My license expired, and now I'm being contacted by credit reform saying that I have to pay up for June 2024-2025. Why am I being charged for this? I don't want to continue with the service.

Now I can't even lodge a support ticket because they have canceled my licence anyway but still want me to pay for it?

Who can I contact regarding this?

.Carol.fg.

Hi @Nate_miller1992 ,
Thanks for your first post in our Community, and we're sorry to hear about the difficulty you encountered in requesting cancellation.

All cancellation requests must be processed by the designated team - our Community won't be able to assist you with the cancelation.

• Please reach out to our support team for help to open a cancelation ticket: https://www.teamviewer.com/en/global/support/customer-support/

For more information about TeamViewer subscriptions, please check our article: https://www.teamviewer.com/en-us/global/support/knowledge-base/teamviewer-classic/licensing/subscription/all-about-subscription/

I hope it helps!
Best, Carol