Unable to connect Reason unknown

I have the free version and only use personally Playing Fair

Used it for many months with same configuration

Remote Win 7 Toshiba

Host iPad gen 9

TP link router

AltaFiber ISP


Recently changed to Spectrum ISP

Now I get the error above

Called Spectrum not much help

I mention “bridge” they said that was not a function of the cable modem, but a function of the router.

They pointed to the router or Team Viewer as potential sources of the problem and offered no other advice.

Any ideas?


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