TeamViewer and Win 11 connection problem

stasbg
stasbg Posts: 1
edited October 2024 in General questions

Hello! On Win 11 pro I can not connect to the VPS. It gives me Connection not established. I can't connect through RDC either, the only way I can manage is through **Third Party Product**. I installed TeamViewer on both computers but one to the other won't connect, gives the same error. What could be the problem?
From my laptop with Win 10 I have no such problem, even with RDC I connect without problem. I have turned off antivirus, latest updates installed and nothing helps. Thanks in advance.

Answers

  • Ying_Q
    Ying_Q Posts: 2,745 Moderator

    Hello @stasbg,

    Thank you for posting in the Community!

    May I suggest you check the TeamViewer version on both sides of the connection? If possible, please try to restart the TeamViewer service before the new remote connection. Simply follow the steps below to restart the TeamViewer service.

    Let me know how you go with the restart service action. Hope TeamViewer works well for you soon!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员