I would like to inform you that I have purchased the software license, but I have not used it yet, b

Tarek_Ali_2025

Nadin_W

Hello @Tarek_Ali_2025,

Thank you for your post.

In order to assist, we require more information.

Could you please explain in more detail? Did you encounter an error message, and if so, what did it say?

Thanks in advance.

Best,
Nadin

Tarek_Ali_2025

Hello, I have purchased the software license but it is not activated yet [Removed as per Community Guidelines]

Tarek_Ali_2025

Thank you for your attention. I mean that I have purchased the application, but it is still not activated. I have not been able to use it yet; I am only using the free version.

Nadin_W

Hello @Tarek_Ali_2025,

Thank you for the additional information.

You'll find more information about how to activate your TeamViewer Remote Access license in the following article:

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/licenses/activate-and-set-up-your-remote-access-license/

Let us know how it goes!

Best,
Nadin