DECEPTIVE PRACTICES

jserpico
jserpico Posts: 1
edited November 20 in Licensing

I DEMAND THAT YOU CANCEL MY SUBSCRIPTION AND STOP RENEWING ME WITHOUT NOTICE. YOU CLAIM TO SEND ME NOTICES BUT I NEVER RECEIVE THEM. THEN WHEN I GET THE CHARGE AND TRY TO CANCEL YOU TELL ME THAT I HAD TO CANCEL 28 DAYS PRIOR. YOU HAVE DONE THIS TO ME PREVIOUSLY WITH A DIFFERENT ACCOUNT AND IN THAT INSTANCE, NO NOTICE WAS EVER RECEIVED. THIS INDICATES A DECEPTIVE PATTERN. I REFUSE TO PAY YOUR RENEWAL FEE FVOR A SERVICE I HAVE NOT USED FOR 3 YEARS.

I HAVE FILED A COMPLAINT WITH THE US FTC.