Not able to change settings due to wrong password

Jim_2025

Hi, there

I am able to log in with correct password however when I want to change settings, teamviewers ask for a password then it says the password is wrong. Does these two password suppose to be different?

Thanks

ElifG

Hello @Jim_2025,

Happy to welcome your first post in TeamViewer Community!

The TeamViewer account password and the options password are different. After logging in with your TeamViewer account password, you can set up an options password in Advanced Settings.

Here are the steps to set up your options password:

1. Go to Settings.
2. Continue with Advanced Settings.
3. Scroll down to TeamViewer options, set up your TeamViewer options password, and confirm with OK.

We would recommend you to use different passwords for the TeamViewer account and the options password.

If you need further assistance, I would be happy to help.

Wishing you a great day!

Best,

Elif