Already paid, but the teamviewer is still free license

User: "chinhthong"
Updated by Ying_Q

Can not use team viewer after paid

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    User: "Ying_Q"
    Moderator ☑

    Hello @chinhthong,

    Thank you for visiting the Community for help!

    May I ask if you have received the license activation email and completed the license activation?

    • If you haven't, please check your email inbox and spam folder and follow the instructions to activate the license;
    • If you have, please sign in to the licensed account before initiating any remote connection.

    Please let me know how the license activation goes on your side and hope to hear from you again!

    Best,

    Ying_Q

    Community Moderator/中文社区管理员