Already paid, but the teamviewer is still free license

chinhthong

Can not use team viewer after paid

Ying_Q

Hello @chinhthong,

Thank you for visiting the Community for help!

May I ask if you have received the license activation email and completed the license activation?

• If you haven't, please check your email inbox and spam folder and follow the instructions to activate the license;
• If you have, please sign in to the licensed account before initiating any remote connection.

Please let me know how the license activation goes on your side and hope to hear from you again!

Best,

Ying_Q