TEAMVIEWR DEOSNT WORK

ShayOrkaby

Hello,

so i have a list of 3 address IP computers in my account, ive opened my user in the TEAMVIER and tried to connect to all of them, when i click it, nothing happened , also when i trying to press the REMOTE NUMBER , the : CONNECT buttone is Gray and doesnt let me CLICK ON IT .

CANT FIND OUT WHAT IS THE PROBLEM, ALSO MY FIREWALL is good and same as network connection.

ValeriaDP

Hello @ShayOrkaby,

Thank you very much for contacting the TeamViewer community.

We are sorry to hear about your experience with our software.

If the connect button is grayed out, something is wrong with the app. We suggest performing an advanced uninstallation of TeamViewer by following the steps described here.

Then please reinstall the latest version on our website and retry.

Please keep us posted on the results. We would like to extend our help if needed.

Have a nice day!

Valeria