All strings in the app are shown as developer keys for translation

viktoria17 · 2025-04-06T22:11:11+00:00

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I'm using TeamViewer for mac (sonoma) but all of the text in the app is displayed as keys that are used for translation in apps.

The app works, but its hard to get around and understand what is going on.

Anyone have and idea why and how i can fix this?

Here are some examples:

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macOS

Thank you for sharing the questions and screenshots with us in the Community!

For the current installed version of TeamViewer application, how did you download TeamViewer?

We advise you to try the following steps for quick troubleshooting.

uninstall TeamViewer by following the instructions in the Knowledge-Based article - Uninstall TeamViewer
have a fresh download of the latest version of TeamViewer from the TeamViewer download page
install TeamViewer again and check if the application is up and running as normal.

Hope to hear from you about the update about the new installation of TeamViewer!

Best,

Ying_Q

Hello @Ying_Q ,

Thank you for your quick response and advice.

I had downloaded it from the official website the first time as well.

After a fresh install now everything is looking as it should.

Thank you for your help!

Best,
Viktoria

That is a great news and Thank you for the quick confirmation too!

Feel free to visit the Community again for sharing any more findings and joining the discussions! 😊

Wish you a beautiful day!

Best,

Ying_Q

Thank you for sharing the questions and screenshots with us in the Community!

For the current installed version of TeamViewer application, how did you download TeamViewer?

We advise you to try the following steps for quick troubleshooting.

uninstall TeamViewer by following the instructions in the Knowledge-Based article - Uninstall TeamViewer
have a fresh download of the latest version of TeamViewer from the TeamViewer download page
install TeamViewer again and check if the application is up and running as normal.

Hope to hear from you about the update about the new installation of TeamViewer!

Best,

Ying_Q