Rebuilding one of my PCs

LordXerxes · 2025-04-09T03:56:22+00:00

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As TeamViewer keeps restricting how many connections I can use for Personal Use with a free license, I need to rebuild one of my PCs. I have already exceeded their currently limit, however I intend to use the same hardware and naming convention. I am afraid that after I install a fresh OS on my hardware, TeamViewer will issue a brand new ID to this PC and I will no longer be able to manage it.

Do I have any options?

Joel

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ValeriaDP

Hello @LordXerxes,

We are happy to have you here visiting our Community for the first time.

If we understand correctly, you´re going to reformat your computer, leaving the same hardware. By doing this, your ID should actually change, but you shouldn´t have any connection issues.

For details, please click on the following link, TeamViewer Remote’s Free Version Redesign.

We hope this information is useful to you.

If you experience any connection issues, please send us a screenshot with the error message so we can understand the issue and provide you with appropriate assistance.

Best,

Valeria

LordXerxes

The only issue I experienced is what I was expecting. When I first installed and started using TeamViewer, I had more than 3 machines that I could manage. Over time, TeamViewer has whittled that down to 3. While my rebuilt machine has the exact same name and hardware, TeamViewer sees it as a brand new device. Now I have the old machine in my managed list, but the new one will never be able to be managed since I have exceeded the limit without paying.

I haven't tried to access this machine from one of my other devices, but since it cannot be managed, I am not sure how I can add it to my list of devices so that I can remote into it when needed.