I recently subscribed to a license, but I haven’t yet received the invoice or the activation email. I just wanted to check if everything went through correctly on your end. Could you please help me look into this?
Hi @fiona111,
Thank you for reaching out to our Community, and we are sorry to hear about the inconvenience with the onboarding process.
For security and privacy reasons, we highly recommend contacting our Support Team to get a detailed review of your case and personalized assistance.
If you have any other questions using TeamViewer, please post them in our support forum. We would like to see you again in our Community.
Best,
Akiho
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