Hello! I am currently working with a computer in a shared lab that had a pre-set personal password, but multiple accounts. It won't allow me to change the personal password, but it works when I sign in with the temporary passwords.
Hello @JessieElliott,
Happy to see your first post in TeamViewer Community!
Can we ask what TeamViewer version and OS you are using?
You mention that you are using TeamViewer in a work environment, a shared lab, what type of paid license do you have?
Also, would be great if you could send us a screenshot of the issue, so that we can assist you more accurately.
However, we would suggest you to take a look at our Easy Access article in order to use the device with the third party.
Looking forward to hearing from you. Wishing you a great day!
Best,
Elif
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