When I connect to one of my devices, all the others — including the one I just connected — have their audio muted. How can I fix this issue?
Hi @ebergamo,
Welcome to the TeamViewer Community! 🥳
We’re sorry to hear you’re experiencing issues with audio. Let’s try a few troubleshooting steps to help resolve this:
To begin with, if you have a license, please make sure that you are signed in with your licensed account as audio is not available for free users. Please refer to the related announcement: TeamViewer Remote’s Free Version Redesign
Then, please review the following settings, referring to the screenshot below for guidance:
Let us know how it goes—we’re here to help! 😊
Chisa