I can connect to the partner computer and see the shared screen but can't click on anything
Hello @Greg_G,
Welcome to the TeamViewer Community! It is nice to see you join our forum!
I would like to ask additional information about your remote connection. When you connected to the remote device, was it a PC or a mobile device? What is the make or manufacturer of the device? Did TeamViewer prompt any message during the remote connection?
Best,
Ying_Q
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