Why can I not connect my two computers using TeamViewer 15?

WhoIsSanford

I am on a free account and I have setup on my Macs (Sonoma 15.6) and updated the TeamViewer clients.

Forever, I could start the clients on each machine - and one is a laptop, the other is my home computer - but now, neither fo the devices see the other for some reason - even when there are no firewalls or no blocking on the Mac firewalls.

What am I missing here?

• I ADDED the computers to my Remote Computers.
• I have the login/passwords for both running instances.
• I checked as many settings as I could.

And I can not see the other from different machines on different networks.

Any idea why?

Ying_Q

Hello @WhoIsSanford,

Welcome to TeamViewer Community and thank you for posting your case with us!

I ran a quick check on version compatibility and found that macOS Sonoma matches TeamViewer v15.47. This article provides more information about operating system compatibility.

Can you perform the uninstallation of the current TeamViewer and download TeamViewer v15.47 on the Mac device, please?

Hope the information above helps you and you may start the remote connection smoothly this time!

Best,

Ying_Q