Problem with sign in my account in Redmi Pad Pro

YWM

When I try to login in my account in my Redmi Pad, the whole process is blocked at the step of "allow your browser to open the app", in the built-in browser of the system and also Brave，Edge and Chrome. I have checked the app authority management of the browsers but I can't add the app to the whitelist for allowing chained startup manually.

Chisa_R

HI @YWM,

Welcome to the TeamViewer Community😊

Thanks for reaching out
First, please note that the manufacturer of the Redmi Pad Pro—Xiaomi—is not included in our list of supported manufacturers. As a result, we cannot guarantee that TeamViewer remote sessions will work on this device.

Here is the full list of supported Android manufacturers: Supported manufacturers for remotely controlling Android devices

That said, we’d like to highlight an ongoing thread where several Android users have been reporting login issues. It might be helpful to check it out and see if your situation matches theirs. Our fellow moderator has shared some basic troubleshooting steps there that could be worth trying. Below is the link to the thread:

https://community.teamviewer.com/English/discussion/141958/teamviewer-app-login-failed-because-it-keeps-leading-me-here-with-nothing-happening

Hope this helps!

Best,

Chisa