Hello TeamViewer Community,
I am integrating TeamViewer audit/event logs via the Event Logging API. I am receiving events such as session_started, session_ended, file_transfer, etc. However, I have noticed that these logs do not include a dedicated field for session duration.
While the documentation mentions tracking session durations, the API responses I receive do not provide this data directly. This makes it challenging to determine how long a session lasted without manually calculating it by pairing session_started and session_ended timestamps.
I would expect the Event Logging API to include a session_duration field or similar, providing the duration of each session directly in the event log.
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-tensor/security/auditability-event-log - This documentation specifies that logging of all user activity, record remote sessions, and set user policies for complete audibility and visibility of who is doing what, when, and for how long.
I am using Teamviewer tensor plan.