Cannot access to Customer portal

Juri123___

Hi, thank you for the support, but I cannot acess to customer portal, TV system guides me to community as I am not licensed user.

SophE

Hi @Juri123___,

Great to see you posting again!

The Customer Portal is only available for licensed users, which is why you’re being redirected to the Community. But we’re here to support you! 😊

Let’s take a closer look at what you’re trying to do. Could you, therefore, share a bit more about your situation?

• What exactly were you trying to access in the Customer Portal?
• Are you facing an issue with your TeamViewer account, remote access, or something else?
• If you're facing any error message, a screenshot would be helpful.

With a bit more detail, we can guide you to the right place or help you resolve the issue directly here in the Community. Looking forward to your update!

Best regards,
Sophia