I understand that the license is billed annually. Is there a specific policy regarding cancellation before the end of the subscription period
Hi @sadasfxczx,
Thanks for your question and welcome to the Community!
We're sorry to hear that you'd like to cancel your TeamViewer subscription.
As our subscriptions are billed annually, early cancellation during the current subscription period is not possible. However, you can cancel the auto‑renewal, so the license does not renew for another year.
How cancellation works
A. Submit a cancellation ticket
B. Contact our Customer Support team by phone.
Cancellations must be submitted at least 28 days before the end of the renewal term. This notice period ensures your cancellation is processed in time and prevents unintended renewal charges.
You can find the official cancellation guidelines here:
All about subscription
If you ever decide to return, we'd be happy to welcome you back as a TeamViewer customer.
Feel free to reach out again in case of any further questions.
All the best, Sophia
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