Good evening. I recently had a hard drive fail, and I have reinstalled Windows. I downloaded TeamViewer again, but I do not want to be flagged for suspected commercial use if I connect to it. How can I add this computer to my personal computer list?
Hello @Equilibrium,
Thank you for your question and welcome to our Community!
Happy to hear that you were able to get your system back up and running after the hard‑drive failure
Since you reinstalled Windows, TeamViewer sees this machine as a fresh device. To add it to your account, you can follow the instructions here: Add a new device to your account and your company
Please keep in mind that free users can add up to 3 managed devices to their device list.
And no worries: personal use means helping family and friends or connecting to your own non‑server devices that are not used in a commercial environment. In case commercial use has been falsely detected on your TeamViewer ID, we will help you get back on track. You can find more details, including how to request a reset, as well as an FAQ, here: Commercial use suspected
Let us know how it goes - we’re here in case you have any further questions. Have a great day, Nadin
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.
