2FA - recover account

Vittorio

Hi, I reset my device and I forgot to have 2FA enabled for my team viewer account. I thought was possible to receive the code also by sms, like usual, but instead no. So, since I don’t find the backup code, I need help to fix my problem.

Thanks,

Vittorio

JeanK

Hello @Vittorio,

Thank you for your message and sorry for the late answer.

You will find all the information you need regarding this topic in our post here:

• Re: Unable To Disable 2fa even with the Recovery code 

Best regards

Jean