Problem Description:In TeamViewer Classic, the "Remote Control using Windows Authentication" option was visible directly on the session/computer list — one click and the user was prompted for Windows credentials. In the new TeamViewer Remote interface, this option is no longer available before establishing a connection. The "Connect" button has no dropdown or menu to select the authentication method.
Current Behavior:The Windows Authentication option is only accessible during an active session, via session controls — requiring several additional steps compared to the old interface.
Expected Behavior:The option should be available at the connection initiation stage (e.g., as a dropdown next to the "Connect" button), mirroring the behavior in TeamViewer Classic.
Impact:This is a critical feature for IT support workflows — without Windows Authentication, technicians cannot handle UAC prompts on machines where the logged-in user lacks admin rights. The extra steps increase handling time and significantly worsen the daily support experience.
Proposed Solution:Restore the authentication method selector (including Windows Authentication) directly at the "Connect" button in the session/computer list view.
Source: TeamViewer Community – original thread
Suggested Priority: Medium / High (feature still exists but UX regression impacts daily IT support workflow)