I cannot activate after purchasing

Josh Park

once i press activate button. it said cannot activate and ask support

here is detail

[{"license":{"k":[removed per Community Guidelines]","t":"5","d":null},"reason":"cannotactivateoncompany"}]

please activate

.Carol.fg.

Hi @Josh Park,
Thanks for reaching out to our Community, and we're sorry to hear about the difficulty in activating the license.

A few days have passed since you posted, are you still having the issue?
If yes, please private message me your invoice number and the purchase email, I can check your case internally with our support teams.

The step-by-step guides to activate the license can be found here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/licenses/

Let me know if we can help you any further.
Best, Carol