Copy and Paste issues

Question

So I have recently got a new laptop(been a few months now) with windows 11 and one thing I have noticed is for some reason the copy and paste between me and my remotes stops working. It will work for a few but then will stop working

There seems to be no common thing between them I'm on the latest version, happens to any versions of the hosts (have a mix if 14 and 15) .  Tried playing with the clipboard sync and does not help.

JeanK · Answer

I see. If it's working as expected and randomly stops working on the 4th attempt, maybe you could try uninstalling (and deleting all settings) and reinstalling TeamViewer on the affected devices.

Have you tried this as well?

/JeanK

Tim Poulter · Answer

Yes I do have that on. With that on I had even tried in the actions menu to turn it off and back on.

The one thing I have not tried it have that off and manually turn it on per session from the action menu. But the reason I have not been able to determine why its failing. as it seems random. It would work fine for a few session and then on like say the 4th session it breaks. it seems very random

JeanK · Answer

Hi @Tim Poulter,

Thank you for reaching out!

I am working on the in-session experience, and I'm very interested in learning more about the issues you experience with copy-pasting during your remote sessions.

Just to be sure we don't miss the obvious, is clipboard synchronization enabled within your TeamViewer settings?

You can check this by doing the following:

* Go to Settings ⚙.
* Under Device, go to Remote control.
* Go to Session settings.
* Go to Common settings.
* Check if the Clipboard synchronization toggle is enabled.

Let's investigate together. 🙂

/JeanK