I lost access to my authenticator and don't have the recovery code to my account.
Need to have the account tied to [email removed by Moderator] deleted so I can recreate an account.
@Jonathan
I have unfortunately run into the same issue...could you pm me in order to get my account deleted to start from scratch?
Thanks
Thanks - I'd read that previously, but have no alternative to account deletion, which is why I reached out.
If resetting the 2FA is an option, that would be preferred, but it seems the account needs to be deleted to recreate it.
Thanks for your help.
Hi leetemp,
Thanks for your post!
Please have a look at the following thread to see how to get help with your question.
https://community.teamviewer.com/t5/TeamViewer-12/lost-recovery-code-and-wiped-phone/m-p/9498#M4965
All the best,
Jonathan