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Can't connect to the remote user

On the remote phone installed Teamviewer Host.Now, almost a day can't connect,although the phone is 100% network

Comments

  • Iain_wels
    Iain_wels Posts: 54 ✭✭

    Hello albina,

    Are you trying to connect from a computer to a phone? If so, that is not possible because teamviewer only supports the remote control use of teamviewer from a phone/tablet to a computer not the other way.

    I hope this helps,

    Thank you for using teamviewer!

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people
  • You are right,there is a server application for managing phone...

  • Iain_wels
    Iain_wels Posts: 54 ✭✭

    Hello albina,

    No i am wrong! A moderator pointed me out that i was wrong! Here is a link why https://community.teamviewer.com/t5/Knowledge-Base/Supported-manufacturers-for-remotely-controlling-Android-devices/ta-p/4730

    I hope this helps,

    Thank you for using teamviewer!

    With kind regards, Met vriendelijke groet,
    Iain Wels,
    ICT-Support
    If you found this helpfull please verify it as an solution, so it could help other people