Can someone please take a look at this?

*logfiles removed by moderator*

Can someone please look and explain to me what exactly is happening? I don’t exactly have a lot of money, in fact I don’t even do online banking. Why are these people so concerned with me? I’ve literally had teamviewer unknowingly installed as spyware for two years. It’s been used to in the past to change account passwords and settings I think but if they can’t get any money out of me what exactly are they up to?

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MJ6111

mY COMPUTER WAS hacked THROUGH tEAM vIEWER

The ID number on my account is the HACKERS.

Urgent to change this.

Scotty

Hi cliffordgoodman,

Firstly, I am sorry for any scam activity you have been involved in. This is obviously not what we want the software used for.

We also have a post on this from one of our senior staff here

However we are not able to have logfiles on the community or allow access to your account for your security.

Please email us at fraud@teamviewer.com so that we can assit you with this.

-Scotty

cliffordgoodman

*logfiles removed by moderator*

cliffordgoodman

How do I grant the community access to my account? I’m willing to hand it over completely since I only have teamviewer because someone installed it as spyware on my device and I wanted to save the logfiles.

cliffordgoodman

Can I send you the log files to look at? Customer support asked me to send them to fraud@teamviewer.com which I did. They seem to be using something called Tvrouterclock and it’s strange because my roommate just happened to come across a second hand tv that she insisted I have set up which I haven’t even turned on since it’s been here.

Iain_wels

Hello cliffordgoodman,

If you ask the customer support to look at your file's they will do it! Why do you want them to look at you're file's? Is there maybe anything i can help you with?

I hope this helps,

Thank you for using teamviewer.

cliffordgoodman

I literally only downloaded teamviewer because I figured out that someone was using it on me. So I have both of the apps on my phone and I have different sets of log files in each app.