hacked my account

ashk49

Dear ,

I belive someone hacked My account and got access to my computers ! He /She moves the mose on my computer and immidiatly I discounnect from internet  !

I changed my password for second time . My password is very strong .

Should I remove Teamviewer for ever from my computer ? I use it most of the time since 2008. I love it but need help . Could you please guide me how to double secure it ?

Thanks

Ash

Scotty

Hi ashk49,

I am sorry to hear about your issues.

Can you please contact us with the information about this by emailing us at privacy@teamviewer.com

In regards to the security, I would reccomend creating a whitelist Under Options > Security

Also, make sure you have changed the password for your device and account.

-Scotty