i don't want this account anymore, i don't saw anything that i could do.
I just to be talking on my own opinion, maybe i'm a wrong.
Well, just help me to take delete my account please.
Thanks, have a good day.
No reply for 3 weeks. Please let me know what I am doing wrong. I realy need do reset my account.
Hello @Reyhan
In the solution that you gave it says:
You will need to contact the administrator of your TeamViewer company profile and ask them to delete your account for you via the User Management page.
I did send you a private message 2 weeks ago, but I have note got any reaction.
Please note, that the account that I lost access to is not the one I am using to write this message. I´ve described all details in the private message.
What else can I do to regain access to my account?
Thank you in advance.
Hi @lelopez
Thank you for your post.
I sent you a private message, with further information. Please check your mailbox :smileyhappy:
Hi @Reyhan, I am unable to access my account since my 2FA was lost when switching phones. In order to deactive 2FA it says I need a recovery key which I don't have access to.
Can you please delete my account so that I can start over? I can provide you with the email of the account I am currently locked out of.
I did that like 10 times and just appear a message saying that is a error.
In the solution that you gave me have a note:
Now the question is, How can i do that?
Hi @kike7896
Thank you for your post. Please have a look at this knowledge base article here
